IP-PBX Telephone Solutions

We offer Awide selection of; Analog Telephone Solutions VoIP, IP PBX, Video Conferencing , Call Centre call center solution

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Small Business IP PBX Phone Systems Solutions

Small-business IP PBX (private branch exchange) can offer features and capabilities of big business phone systems at a fraction of the cost. Compare and choose a VoIP PBX system for your small business.

Analog PBX; Suitable for Schools, Hotels, Residential & Much More

Small-business IP PBX (private branch exchange) can offer features and capabilities of big business phone systems at a fraction of the cost. Compare and choose a VoIP PBX system for your small business.

Also sometimes known as traditional PBX, an analog PBX system is the oldest type of PBX system. It uses physical equipment housed on-premises to connect a private telephone network to the PSTN (Public Switched Telephone Network).

Typically, analog PBX systems operate using copper-based telephone lines installed on-premises and connected to an in-house PBX box. Inside the PBX box, a telephone switchboard carries out the task of a) connecting phones inside the private network so that co-workers can communicate, and b) interfacing between the private network and PSTN lines.

Purely analog systems are less popular these days because they generally can’t be integrated into most operational technologies used by companies today and offer limited features compared to digital options.

IP -PBX; Business Phone System Features All You Need for Enhanced Communications

As analog PBX wanes in popularity, IP PBX systems (built on an IP telephony foundation) have become more widespread.

IP phone systems rely on Ethernet cables and wireless data transfer to set up communications between phone numbers.

Apart from functioning as a VoIP PBX, IP PBX systems can also be set up to handle additional audio, video, or instant messaging communication provided they have SIP (Session Initiation Protocol) implemented—more on this later.

There are also different types of IP PBX: It can come in the form of physical hardware, PBX software, or a combination of both.

Business IP PBX Phone Systems Solutions and Features

Automated Voice Menus(IVR)

An Interactive Voice Response(IVR)/Auto-attendant feature is perhaps one of the most desirable features for a business PBX. An IVR sends an automated message to all incoming callers. This message plays to the caller, specifies the options that are available to them, and subsequently prompts them to make their selection based on the nature of the call. Once the caller chooses the appropriate option, the call can be routed to the intended party, extension, department, etc

Remote Extensions over the Internet

Take your business phone wherever you go, connect to the PBX through a VPN and use your same office extension on your mobile, laptop or I pad as the same functionality of an office user

All Telephone Faetures + Easy Video & Call Conferencing Solutions

Schedule, host, or join a meeting from anywhere instantly and securely, right from your web browser.

Enhanced collaboration with HD audio and video, in-meeting chat, screen sharing, and more.

Linkus UC Clients for Desktop and Mobile
Works with SIP/IAX2, PSTN lines, ISDN BRI, E1/T1/PRI, and GSM/3G/4G
Built-in call recording capability
Powerful Apps (add-ons) include Linkups Server, Auto Provision, LDAP, Conference Panel, VPN Server, Billing App*, Hotel App*, and more
Control and manage customer premises PBX easily and quickly with Remote Management
Convenient integration with call center, PMS, and CRM
Connect multiple sites and remote users instantly
No hidden charges and extra licensing fees
Low power consumption

Call Centre Solutions

Make way for both your internal & external business communications.

Most Modern PBX Systems tightly integrate call center and unified communications capability to put everything you need on a single, integrated system. With it, utilize the best-in-class automatic routing, effective agent tools, and up-to-the-minute analytics & reports, together with the superior built-in phone system and UC&C functions to impress your customer, empower your agents, and elevate your business.

Time-based RoutingChoice-based Routing with IVRACD
Queuing
Simultaneous Call Distribution (Ring All)
Fixed-Order Call Distribution (Linear)
Rotary Call Distribution (Rrmemory)

Frequently Asked Question

What is IP PBX?

An IP PBX is a telecommunication device that provides voice connectivity to desk phones within a building. It oversees the outgoing and incoming calls across its telephone network using an internet connection.

An IP PBX phone system can make and receive phone calls over the internet while maintaining analog phones throughout the office.

How does an IP PBX work?

IP PBX phone systems place and receive phone calls over the internet. It does so by converting analog voice signals into digital. From there, it directs calls to a VoIP service provider to manage the initiation and termination of every call.

At the core, IP-based voice service uses Session Initiation Protocol (SIP). This universal protocol has become the standard for VoIP phone systems. For a PBX, you would use SIP trunking, which offers multiple voice channels.

How does Sip Trunking Work

On the inner side of a PBX, that remains unchanged. Users can call each other, check voicemail, and set up call groups as they could before. It’s by design.
On the outer side of a PBX, a VoIP provider would give a set of credentials for one or more SIP trunking accounts. Once authenticated, incoming calls are presented to your PBX to accept. Users can also reach an outside phone line by way of your SIP trunk automatically.

Benefits of IP PBX systems

Adopting an IP PBX in your business can come with some perks. Here are some reasons why it’s a wise investment.

Lower communication costs – Internet-connected PBXs can provide much higher cost savings than their analog predecessors. VoIP providers like Yeaster and Garnstream offer Onsite solutions that on cost a time investment.
Cloud-based reliability – Connect your existing PBX to the proven reliability of the cloud. A reliable VoIP service will have multiple data centers for dependable performance. Even if your PBX goes down, they can route calls elsewhere.
Keeps existing hardware – You can keep everyone productive and keep your hardware costs low by using the same hardware that’s already attached to your PBX. The only thing you need is your SIP address, password, and domain, and you’re set.
Minimal change – Change can be intimidating to many businesses. Look to SIP trunking as a gateway to experiencing the value of a VoIP phone system. As your company grows, you can scale up the number of voice channels with minimal configuration.

Limitations of IP PBX systems

Not every company is well-positioned to use an IP PBX. Here are some drawbacks you want to think about before you make the switch.

Technical skillset – Managing an on-premises PBX isn’t for the faint of heart. Systems administrators should be comfortable installing and configuring Linux operating systems. Experience with FreePBX or Asterisk open-source software is a must.
Unable to work remotely – Even with IP connectivity, most on-site PBX phone systems cannot support working from home. In 2021, this capability is a must-have for remote employees. This functionality can be as easy as downloading an app to your Android or iPhone and signing in.
Limited scalability – An IP PBX is only as scalable as you have users to answer phone calls. As your team expands beyond what your PBX can handle, you’ll face challenges along the way, such as busy signals.
Fewer features -Traditional office phone systems lack the features seen in a Unified Communications (UCaaS) platform. Video conferencing, softphones for mobile devices, and instant messaging are separate. Most small businesses don’t have the extra time and resources to configure these one by one.