Top-Best Internet Service Providers In Kenya, Their Rates and Contacts 2024

The Internet has revolutionized how we live. It has changed how communications occur communications, to the extent that it is now our preferred medium of everyday communication. In almost everything we do, we use the Internet. Ordering a pizza, buying a television, sharing a moment with a friend, sending a picture over instant messaging

The Internet has changed business, education, government, healthcare, and even how we interact with our loved ones—it has become one of the key drivers of social evolution.

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In this article we will seek to answer the questions below

  • What’s the best internet service provider in Kenya today?
  • What’s the cheapest internet service provider in Kenya?
  • Which ISP offers the fastest internet speed in Kenya?

Here is everything you need to know about the best ISP company to work within the country for the best and most reliable internet speed.

What’s an ISP?

An Internet service provider (ISP), is a company that provides Internet connections and services to individuals and organizations.

Is an Internet Service Provider the Same as a WiFi Provider?

No, an internet service provider (ISP) and a WiFi provider are two different things.

The main difference is that an ISP provides access to the Internet often through cable, DSL, fibre, or satellite connections.

ISPs can be wired directly to a location such as a home or an office building.

By contrast, WiFi providers allow you to access the internet through a wireless connection.

With WiFi technology, a modem delivers internet service and a wireless router connects to the modem. The internet is converted into a wireless signal by the modem.

Today in Kenya, Safaricom is leading as the best home and office internet service provider while Faiba is currently the most reliable, cheapest and of fastest internet service provider in Kenya.

Zuku and Airtel Kenya on the other hand, offer some of the strongest internet connections for Kenyans in their various affordable packages.

With that being said, below are the top best ISP in Kenya for cable internet and Wi-Fi internet services at reasonable prices.

Best ISP Companies In Kenya:

Here is a table summarizing the internet packages and pricing from various providers:

ProviderSpeedPrice RangeHome PlansBusiness PlansContacts
Safaricom8 – 100 MbpsKES 2,999 – 15,699Bronze (8Mbps): KES 2,999
Silver (20Mbps): KES 4,100
Gold (40Mbps): KES 6,299
Diamond (100Mbps): KES 12,499
Home Plus 1000 (5GB + 400Min + 1000SMS): KES 1,000
Home Plus 2000 (15GB + 1000Min + 2000SMS): KES 2,000
Home Plus 3000 (25GB + 1500Min + 3000SMS): KES 3,000
Home Plus 5000 (35GB + 2500Min + 5000SMS): KES 5,000
Small offices (3Mbps): KES 4,100
Medium offices (5Mbps): KES 5,799
Medium offices (10Mbps): KES 15,699
Safaricom Contact
Faiba15 – 125 MbpsKES 5,250 – 55,00030Mbps: KES 5,250
50Mbps: KES 10,500
75Mbps: KES 15,750
125Mbps: KES 21,000
15Mbps (1-10 users): KES 10,000
25Mbps (11-20 users): KES 15,000
40Mbps (21-30 users): KES 25,000
60Mbps (31-40 users): KES 30,000
75Mbps (41-50 users): KES 40,000
100Mbps (51-65 users): KES 55,000
Phone: 0747 585 100 / 020 840 5100
Email: csc@jtl.co.ke
Zuku10 – 500 MbpsKES 2,799 – 6,299Internet-only:
10Mbps: KES 2,799
20Mbps: KES 4,199
60Mbps: KES 5,999
Triple play (10Mbps + 60 channels): KES 2,899
Triple play (20Mbps + 60 channels): KES 4,399
Triple play (60Mbps + 60 channels): KES 6,299
N/APhone: 0205-205-205 / 0719-028-200
Email: support@zukufiber.co.ke
Telkom5 – 100 GBKES 250 – 6,0005GB (24 hours): KES 250
13GB (30 days): KES 1,000
30GB (30 days): KES 2,000
50GB (30 days): KES 3,000
100GB (90 days): KES 6,000
N/APhone: 100 (Telkom users) / 020 222 1000 (other networks)
Email: CustomerCare@telkom.co.ke
Airtel4G SmartBox 40GB – 100GBKES 2,000 – 4,00040GB: KES 2,000
70GB: KES 3,000
100GB: KES 4,000
N/AAirtel Contact
SurfNet Solutions5 – 45 MbpsKES 2,400 – 25,000Home fibre:
10Mbps: KES 2,400
20Mbps: KES 3,500
40Mbps: KES 5,000
Home wireless:
5Mbps: KES 2,400
8Mbps: KES 3,000
20Mbps: KES 5,000
6Mbps: KES 5,000
12Mbps: KES 8,000
45Mbps: KES 25,000
Phone: 0777 726 888 / 0755 545 333 / 0777 744 003
Email: info@surfnet.co.ke
CheetahNet Solutions2 – 20 MbpsKES 5 – 15,000Bundles:
50MB: KES 5
100MB: KES 10
200MB: KES 20
1GB: KES 50
2GB: KES 80
4GB: KES 150
Weekly deals:
2 Mbps: KES 500
4 Mbps: KES 1,000
Monthly deals:
3Mbps: KES 2,000
6Mbps: KES 3,000
12Mbps: KES 6,000
Monthly business:
2Mbps: KES 2,500
4Mbps: KES 3,500
6Mbps: KES 5,000
12Mbps: KES 10,000
20Mbps: KES 15,000
N/ACheetahNet Contact
Poa!N/AKES 1,500Price: KES 1,500N/AEmail: support@poainternet.net
Phone: 0730 762 762
Liquid Home5 – 100 MbpsKES 2,499 – 11,999Basic fibre (5Mbps): KES 2,499
Fast fibre (10Mbps): KES 3,499
Super fast fibre (25Mbps): KES 5,199
Lightning fast fibre (50Mbps): KES 6,839
Turbo charged fibre (100Mbps): KES 11,999
Wimax 5Mbps: KES 2,499
Wimax 10Mbps: KES 3,499
N/AEmail: Telesales@liquidtelecom.com
Phone: 0709 500 500